Remote Access

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Welcome to the Pentagon Digital Help Centre!

Please click the “Download” link below and follow the instructions to let us remotely service your device.

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  1. Once you have clicked the “Download” link above, the Remote Access Controller will be downloaded to your device.
  2. To install the Remote Access Controller, double click the file called “RemoteAccessPentagonDigital” that you have just downloaded. Double clicking will create the “Remote Access Controller” in the same folder.
  3. Double click “Remote Access Controller”.
  4. Wait for the Controller to securely connect to Pentagon Digital!

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Please note that we will be able to access your device only with your authorisation. Otherwise, it is impossible for anyone to access your device with the software provided.

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