Mac Service & Repairs

Pentagon Digital are one of the largest & most experienced Apple Authorised Service Providers in Melbourne, and are here to help you with your Mac issues, both in and out of warranty!

Get your Apple product back working the way it should. Our Apple-trained technicians use Apple-approved diagnostics and tools on every repair. And we only use genuine Apple parts. This means that all of our repairs are Apple-certified and backed by Apple.

Warranty Service

There is no charge for hardware issues if your Mac is covered by Apple warranty. You can view the hardware warranty information at https://www.apple.com/legal/warranty/products/ios-warranty-rest-of-apac-english.html

Out of Warranty Service

If your Mac has a problem that’s not covered under warranty or consumer law, like accidental damage. We can repair your product for an out-of-warranty fee. Our out-of-warranty assessment fee is $99 and will credit towards any repairs carried out.

Prior to coming in

Ensure your device has a current backup. Learn how to back up the Apple mac using time machine at https://support.apple.com/en-au/HT201250.

If your mac has a T2 security chip then disable Find my mac. How to Turn off find my Mac Activation lock How to Turn off find my Mac Activation lock

Apple Warranty Service & Repairs

All Apple Warranty repairs are performed free of charge

Please note that warranty does not cover software issues, accidental damage, abuse or liquid damage. An assessment fee of $99 will apply if ascertained

Apple Out of Warranty Service & Repairs

Software / Data Recovery

Created by potrace 1.16, written by Peter Selinger 2001-2019
Services
Created by potrace 1.16, written by Peter Selinger 2001-2019
Price
Software Issues – Booting Issues, Password Reset, Virus & Adware removal, Re-installing Operating System etc.
$100.00
Data Backup / Recovery – Basic – Apple Migration Resources
$220.00
Data Backup / Recovery – Manual – Manual Copying and / or Using 3rd Party Recovery Software
From $220.00
Data Recovery – Advanced – Deleted Files / Formatted Drive / Bad Sectors / Damaged Drives / Corruptions
Contact Us
Created by potrace 1.16, written by Peter Selinger 2001-2019
Services
Created by potrace 1.16, written by Peter Selinger 2001-2019
Price
Assessment (Hardware Only) for devices less than three (3) years old that have no accidental damage, abuse or liquid damage
Free
Quick Fix (If the Technician can quickly resolve the issue)
$70.00
Out of Warranty Assessment (Hardware Only) for devices more than three (3) years old (Fee waived if repair is undertaken) – Includes insurance assessment & letter if required
$185.00
Labour Rate for first 30 min
$100.00
MacBook Pro Retina 13″ & 15″ Battery Replacement and Installation
$440.00
MacBook Air 2018 / 2019 Battery Replacement and Installation
$350.00
MacBook Air 2013 – 2017 Battery Replacement and Installation
$350.00

Need help with a specific Mac issue?