Apple Watch Service & Repairs
Pentagon Digital are one of the largest & most experienced Apple Authorised Service Providers in Melbourne, and are here to help you with your Apple Watch issues, both in and out of warranty!
Get your Apple product back working the way it should. Our Apple-trained technicians use Apple-approved diagnostics and tools on every repair. And we only use genuine Apple parts. This means that all of our repairs are Apple-certified and backed by Apple.
If your Apple Watch is covered by Apple’s Limited Warranty, AppleCare/AppleCare+ or under Australian Consumer Law we are able to arrange repair for you. To determine if your Watch is covered by warranty, enter the serial number into the Online Service Assistant section on the Apple Support site.
Note: We may require a copy of your proof of purchase document (ie. tax invoice) to confirm your warranty status.
Out of Warranty Service
Your Watch might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example, if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Can Just The Display Be Repaired?
Apple’s method of repair for a Watch with a cracked display is to replace the entire Watch, so the whole unit pricing will apply unless you have AppleCare+.
Prior to coming in
There are a few things you can do before dropping your device into our store. See this article on Apple’s website for more information on preparing your device. You may also need to turn off activation lock. This article explains it.
Replacement Watch may be new, used or refurbished. Service may not be available if your Watch has been damaged due to accident or abuse. Please review Apple’s Repair Terms and Conditions for further details.